Quality - 5/5
Customer service -5/5
After purchasing from Greg once, I’d have to say that I would be extremely hard pressed to go elsewhere in the future. And when you do purchase a collar from Alpinehoünd, if for some reason you ever have an issue with the collar, reaching out for a solution can really only improve your experience with the brand.
Took it to a seamstress to have sewn on , so much easier then the regular helmet strap.
Can comfortably go smaller than the advertised limit with some manipulation!
I purchased a collar from Alpinhound before and loved it but my big puppy chewed it up one day. I asked Greg if he did custom orders and he went above and beyond to make sure we got the collar we wanted to replace the one we had before. The customer service, craftsmanship, and quality is amazing, and I would recommend this shop to everyone!
The belt got to me quickly and the quality actually exceeded my expectations! Thanks again :)
Shipped it out quickly, nicely packaged. Thank you!
The attention to detail blew me away! Even more so, the customer support was out of this world. Greg, was super responsive and answered every question I had and was also very informative. The collar was finished and shipped several hours after I ordered it and I received it 3 days later! That is an incredible turn around especially considering the item was made to order. I am so psyched about the product I plan on buying a matching leash. I will recommend Greg at Alpinhound to anyone in need of new high quality canine gear.
We ordered these collars because buckle and snap collars are too difficult to use for arthritic hands and hands with a tremor. You don't need to have fine motor skills; you don't need to be able to grip; you don't need to hold the ends of the collar still to line them up. The ends of the magnetic buckle find each other if you hold them close. There is no loud snap when you buckle which is another bonus. I received the custom collars quickly. Thank you so much.
I can't think of anything wrong with this belt. It's a simple, minimalistic design made with high quality materials. The Fidlock V-Buckle is, in my opinion, the best Fidlock buckle for a low profile basic belt. The included strap keeper keeps it nice and neat-looking. Even though it's a no-bs belt, you can tell it's made by an experienced hand. The whole transaction was quick and painless. He sewed it up super quickly and shipped it all the morning after I ordered it, and I ordered it in the evening! Much respect to Greg for always being happy to help when I had sizing and product questions. If I ever get a dog, they're going to be wearing a comfortable and lightweight Alpinhound collar. No heavy and stiff leather with spikes going around my dog's neck.
We have now purchased three collars from AlpinHound. Their collars are bombproof! Such a well made product. Customer for life!
These are great! Keeps all of your dog's tags secure and silent. No more jingling as your dog walks or runs. I highly recommend this product and company!
This is a great collar and a very cool design. I love the colors available. I will be recommending this company to my friends and family as they make a great product and take care of customers!
Purchased the olive green leash with stainless steel hooks to match the collar and are very happy.
I really love the design of this leash, and Greg was super helpful with tweaking it so that it would fit my smaller (7 lbs) dog. The quality was top-notch, and the turnaround and shipping was blazing fast.
The shipping was extremely fast. The quality of the collar was exactly what I was looking for and I know this will last awhile. I look forward to future purchases from here! Thank you!
Ordered a pink collar as we are tired of everyone thinking she is a boy. (She is a Tom Boy). Great quality and short wait time. Magnetic clasp is sturdy and easy to use.
Ordered a pink collar as we are tired of everyone thinking she is a boy. (She is a Tom Boy). Great quality and short wait time. Magnetic clasp is sturdy and easy to use.
This is a very easy on and off collar; however it is too easy. I wish i would have got one of the actual buckles. My dog was able to get it off while I was at work and chewer it and the freeze tag up! This should still come with a lock to go over the magnet buckle it possible. Other than that it looks great.
22lb Pogo looks sharp in his new cherry red collar. Even when he’s just snoozing. Easy on, easy off, and really sturdy/ well built. Was worried it would be too much collar for a dog on the smaller side but it’s not, and pogo seems very comfortable in it, as you can see.
So I was hesitant to get this collar knowing that it was a magnetic latch. After reading all the positive reviews with larger breeds that haven’t had any issues, I decided to try it out. Getting the collar I see it is solid quality. When latched, I couldn’t muscle either end apart without purposely pulling the tab to release. It is very strong and quite unique. It makes taking on and off a snap it’s so quick and easy. I’m looking forward to my pup growing into it.
Communication with him was an A+ and the collar arrived in just a couple days! The quality was excellent. I plan on ordering from him again in the future. Highly recommended!
Better than expected, quality is A+, Materials A+, company A+