Our Guarantee

Our products are rigorously tested and we proudly guarantee against defects in materials and craftsmanship.


If anything is wrong with your Alpinhound product, we’ll work to make it right.


If you have received an Alpinhound item that you suspect has a defect, please let us know by by emailing us at info@alpinhound.com


Our guarantee covers manufacturing and material defects only and does not include damage caused by any of the following:


  • Improper use or misuse of the product
  • Damage caused by chewing, cleaning, disassembly, alterations, or modifications
  • Damage caused by or resulting from normal wear and tear, abuse, or fire