Our products are rigorously tested and we proudly guarantee against defects in materials and craftsmanship.
If anything is wrong with your Alpinhound product, we’ll work to make it right.
If you have received an Alpinhound item that you suspect has a defect, please let us know by by emailing us at firstname.lastname@example.org
Our guarantee covers manufacturing and material defects only and does not include damage caused by any of the following:
- Improper use or misuse of the product
- Damage caused by chewing, cleaning, disassembly, alterations, or modifications
- Damage caused by or resulting from normal wear and tear, abuse, or fire
Alpinhound. shall not be held liable for any damages including but not limited to: negligence or misuse, defect in material or workmanship, injury or death regardless of the cause. The consumer is responsible for determining suitability of the products purchased. The consumer and/or user accepts all responsibility by purchasing or using these products. All gear and products should be checked regularly, regardless of who it's made by or where it's purchased.